We would like to express our appreciation of your help during our recent purchase...in Palo Alto.
It was a more complicated purchase due to an overseas share-holder, as well as dealing with new landing regulations. You were always there for us, put our needs (and schedule) first, responded to any questions right away, and were able to forsee issues! The negotiation process was smooth and fast. Much of it has to do with your fast response and ability to work well with the seller's aget.
It was such a pleasure working with you. We are excited to own the condo now, and we are looking forward to more collaboration with you.
Connie and Sam Wang
Lilly assisted us in the sale of our home in Los Altos. She knew exactly what needed to be done. Lilly had the house staged beautifully for a reasonable price and had our landscaper do some work around the outside that was spectacular. The result was a relatively quick sale of our home in an extremely difficult market. Having bought our house at the height of the market not too long ago, Lilly had to deal with the emotional effects of needing to sell our house at a loss. She was very encouraging and supportive. Her price range was right on. Needing to sell at a loss obviously led us to start with the high end of her suggested price range. After not much activity, Lilly knew the market and suggested an adjustment in price that immediately led to four offers within a day of the adjustment, one of which was perfect for us. Lilly was with us at the close of escrow and offered support when needed. She was there from start to finish and approachable when needed.
I will use Lilly's services again when I am ready to once again enter the housing market. She is extremely professional and a pleasure to work with.
Ira Schwalb, M.D.
Greg and I just wanted to take a minute to thank you for all your help, advice and guidance during our home buying process. This market has a lot of nuances that are important to understand, and it was such a relief having a seasoned, well versed agent on our side to help us through it all. You were always available for any question or concern-no matter how large or small. You were sensitive to our wants and wishes and we never felt pushed. I appreciated your skill in giving us the necessary information but always reminding us that ultimately it was our decision and you would support us with whatever we decided.
In a time that can be very stressful you infused calm and that is a wonderful talent. While we certainly plan to be in our new home for many years, when the time comes we will look to you for your guidance and council when we are ready for our next home.
Thank you again for your dedication to getting us a great house.
Sarah and Greg Acton (Sunnyvale)
Lilly was never overbearing or pushing us to buy. She took note of what we were looking for in a home and worked at our pace. Lilly was very responsive to our inquiries, accommodating to our busy schedules and provided great insight on neighborhoods. Lilly's knowledge of the market and neighborhood paired with her awareness of what was important to us led her to find a home we love...a home that fits us! We are happy with our lovely home, friendly neighbors and great schools.
Thank you Lilly!
Kenta and Thu Amemiya (Los Altos)